Terms of Service

Done is an organizational and productivity tool. It is not a financial advisor, accountant, tax preparer, attorney, broker, lender, insurer, or medical provider, and nothing it produces is financial, investment, tax, legal, insurance, or medical advice. The briefs, concerns, summaries, recommendations, drafts, scripts, and other output the Service generates are informational suggestions only.

You are responsible for your own decisions. Before acting on anything the Service surfaces — paying a bill, sending a message, changing an account, meeting or missing a deadline, making a financial move — you should verify it independently and, where it matters, consult a qualified professional. Done is not liable for actions you take or decline to take based on its output.

The Service uses large language models (Anthropic's Claude) to read your captures and produce briefs, concerns, answers, and draft communications. AI output can be incomplete, outdated, or simply incorrect — it can misread a document, miss a detail, invent a figure, or get a deadline wrong.

Treat every AI-generated item as a draft to be checked, not a fact to be trusted. In particular, when the guided-action agent writes an email, message, or call script for you, you are the sender: read it, correct it, and decide whether to send it. The Service does not send messages on your behalf without your explicit action.

• You must be at least 13 years old (and of the age of majority where you live) and able to form a binding contract.
• You are responsible for what you capture into the Service, for the accuracy of the information you provide, and for keeping your account secure.
• You will review AI-generated output before relying on it or acting on it, and you will not use the Service for anything unlawful, or to store or process data you have no right to handle.
• You will comply with the terms of any third-party service you connect (for example your bank's terms when linking accounts through Plaid).

Sign-in is passwordless (email magic link or passkey). You are responsible for the email address and devices used to access your account. When you connect a third-party service — a financial institution via Plaid, or other connectors — that service is governed by its own terms and privacy policy, and you authorize Done to access the data you consent to share through it. The Privacy Policy lists the third parties involved and what each one touches.

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory — including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any output will be accurate or complete. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

To the fullest extent permitted by law, Done and its operator will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, money, or opportunity, arising out of or related to your use of (or inability to use) the Service or your reliance on any output it produces — even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for all claims relating to the Service is limited to the greater of the amount you paid us to use the Service in the twelve months before the claim, or one hundred U.S. dollars (USD $100). Some jurisdictions do not allow these limits, so they may not fully apply to you.

You agree to indemnify and hold harmless Done and its operator from any claims, damages, or expenses (including reasonable legal fees) arising out of your misuse of the Service, your violation of these terms, or your violation of any law or third-party right.

If you obtained the mobile app through the Apple App Store or Google Play, your use is also subject to that store's terms. Apple and Google are not parties to this agreement and are not responsible for the Service or its content; the operator of Done, not the app store, is solely responsible for the Service and for addressing any claims relating to it. Where Apple's standard Licensed Application End-User License Agreement applies, these terms supplement it, and these terms control to the extent of any conflict on matters they cover.

You may stop using the Service and delete your account at any time from Settings → Delete account, which permanently erases your data as described in the Retention Policy. We may suspend or end access to the Service if you violate these terms or to comply with the law. The disclaimers, liability limits, and indemnity above survive termination.

We may update these terms as the Service evolves. Material changes are dated at the top of this page; when they materially affect your rights or our obligations, we will ask you to accept the updated terms again before you continue using the Service. Continuing to use the Service after an update means you accept the revised terms.

These terms are governed by the laws of the State of Louisiana, United States, without regard to its conflict-of-law rules. Nothing in these terms limits any rights you have under mandatory consumer-protection law in the country where you live.

Questions about these terms: hello@quobo.co.